Our Refund and Return Policy
We accept returns of unworn, unwashed, and unaltered items with all original tags attached within 30 days of the original purchase date. Items must be returned in their original packaging. Please note that final sale items are not eligible for return.
Refunds will be issued to the original form of payment. Please allow 7-10 business days for the refund to appear on your statement. Shipping and handling charges are non-refundable. If you received a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
We offer exchanges for items of equal or lesser value. If you would like to exchange an item, please contact us to initiate the exchange process. Items must be returned in their original packaging. Exchanges are subject to availability.
Need Help?
Find answers to common questions about our return and refund policies to make your shopping experience seamless.
You can return your suit within 30 days of receipt for a full refund or exchange, provided it is in original condition.
To start a refund, please contact our support team through the Contact Us page or use the return form included with your order.
Refunds are typically processed within 7-10 business days after we receive the returned item and verify its condition.
Get in Touch
Contact SuitPlus for Your Queries
We’re here to assist you with any questions about our return or refund policies. Reach out via email, phone, or visit us in New York.
Email Us
Send us an email at support@suitplus.com for quick assistance or inquiries about your orders.
Call Us
Call our support line at +1 (212) 555-0178 for immediate help with your return or refund questions.
Visit Our Store
Visit us at 123 Madison Avenue, New York, NY 10016. View on Map for directions.